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Monday, June 18, 2018

Widespread subway outages infuriate sweaty TTC riders

The only thing scarier than being trapped inside a hot, sticky public transit vehicle is the thought of having to deal with all those angry passengers when they eventually break free.

TTC customer service staffers have been... busy this morning, to say the least, as no less than five emergency alarms were pulled during Monday morning's commute, leading to the virtual shutdown of both major subway lines as of 11 a.m.

Things were no more choppy than usual heading into the day, with only minor delays caused by stalled streetcars and traffic collisions over the first few hours of rush hour. 

Then, around 8:45 a.m., customers started reporting complete service outages on multiple subway lines.

Passengers all over the notoriously-crowded Yonge-University subway line found themselves getting increasingly frustrated as full cars passed through their stations without stopping.

The TTC announced just before 9 a.m. that service had been suspended eastbound on Line 2, as well, between Ossington and St. George Stations, on account of a medical emergency.

Delay persisted across the entire downtown portion of Line 2, from Islington to Broadview Station, all morning, as emergency alarms continued to stop service.

Over the past hour, injuries at track level have so far reported at both Bloor-Yonge and College Stations.

As it stands, TTC subway service has been suspended completely between St. Clair and Union Stations on Line 1, and from St. George to Pape on Line 2.

That's almost the entire downtown subway system.

Passengers are hot, late and livid all over the system.

Meanwhile, it's inexplicably raining inside at least one TTC streetcar that, according to passengers, is now without power.

Condensation? Is the streetcar itself just that freaking hot?

Good luck out there, Toronto — and good luck to the TTC officials who have to handle the fallout from this truly horrendous spate of service problems.


by Lauren O'Neil via blogTO

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