If you're cringing at the thought of what riding Line 2 this morning was like amidst total, power outage-induced chaos, you might also be frustrated at how Uber's surge pricing, which dissuaded many from using the service as an alternate to the chaos underground.
So I'm stuck in Toronto right now durning rush hour and heavy snow. Ive been sitting in an office buildings food court for the past 2 hours waiting for the uber prices to go down. This is my morning. http://pic.twitter.com/8RY1uXuvfb
— Jake Williams (@datJakeWilliams) January 8, 2018
The popular ride-hailing service has been know to jack up fares when demand is high on account of holidays, crazy weather or transit problems.
Many in the city have been burned by Uber's "surge pricing" before, which makes us all a bit more likely to double-check out estimated fares before hopping into someone's car-for-hire.
Was planning on taking an Uber instead of facing the shuttle buses but my $20 trip has become $65. see u soon buses 😎
— Bronte (@bronteisafinder) January 8, 2018
Monday morning's subway problems, combined with snow, an increase in post-holiday commuters, and general winter fatigue, resulted in fares higher than most people had seen in a while.
I’m paying $50 for an Uber on what usually is only $8 so I can take my mom to work https://t.co/Pp85WGOWdJ
— Mer. (@itsachillything) January 8, 2018
And riders using Lyft, Uber's new-to-Canada competitor, didn't seem to be faring much better.
@lyft @lyft_TOR, hiding surge pricing is unethical. I just paid $46 for a 3km ride that has been $10-12 every other time I've taken it. Super crappy way to treat your customers.
— Kim Lawless (@kklawless) January 8, 2018
Locals are calling the move "opportunistic AF," among other things, on behalf of both companies.
What a way to start the week. Sheesh.
by Lauren O'Neil via blogTO
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